TERMS & CONDITIONS

Holders of European Travel Vouchers

Each vouchers entitles you to accommodation in the “HOLIDAY OFFERS”  section under the Accommodation header ( subject to availability)

 

  1. Each European Travel voucher entitles the holder to 7 nights free accommodation for up to 4 people plus 2 return flights, up to the value of £50 per flight.
  2. Airport taxes, baggage, meals, seat selection, check-in fees and any other extra charges are not included and are subject to additional charges.
  3. Departure airports, destinations and booking dates are subject to availability.
  4. Accommodation supplied is equal to that of major tour operators or superior. NOTE: There is no obligation to spend money in the bars, restaurants etc.
  5. In order to provide the best resort available, we reserve the right to change accommodation or offer an alternative destination should it be necessary for any reason.
  6. All reservations must be booked through our nominated, fully-bonded travel agency.
  7. It is recommended that adequate travel insurance is secured.
  8. European Travel vouchers may only be used by the recipients and cannot be sold or transferred to a third party.
  9. European Travel vouchers may not be used in conjunction with any other similar offer or promotion
  10. There will be a nominal fee for the handling and administration of each voucher booking, which is payable upon making the reservation. (The current average fee is £27 per person, based on 4 people travelling).

VIP – ETV Memberships

1. I/we acknowledge that all details given are correct and will notify European Travel Voucher SL of any future changes.

2. I/we acknowledge that this membership application will be active once the paperwork has been signed and retuned and payment has been processed

3. I/we understand that European Travel Voucher SL reserves the right to suspend my/our membership if my/our annual subscription has not been paid.

4. I/we understand that my/our membership entitles us to all the benefits as outlined in the membership description on the website.

5. I/we understand that the benefits / services are subject to availability and that the suppliers of the benefits / services reserve the right to change the promotions from time to time without due notice.

6. European Travel Voucher endeavours to ensure that my/our membership benefits are available at all times and will continuously strive to provide new services.

7. I/we understand that my/our Membership and membership documentation will be dispatched by European Travel Voucher SL, upon receipt of signed documents and payment.

8. I/we acknowledge that the decision to purchase was taken freely, without constraint or pressure

9. I/we acknowledge that I/ we have provided our personal information freely, without constraint or pressure.

10. I/ we acknowledge that only members are entitled to the benefits of the membership.

Services

11. Some services supplied by European Travel Voucher SL have been contracted to specialist third party suppliers to provide the most efficient service for members.

12. I/we understand that any specialist third party suppliers may have their own terms and conditions which I/we will adhere to.

13. Payment is due for all products and/or services upon booking. Should I/we provide my/our credit card details for any booking(s)/ services requested I/we understand in the event of cancellation the outlined charges below will apply ( excluding payment by direct debit)

. Time Period before departure % of loss of total holiday cost

. 12 weeks or more: 20%

. 11-7 weeks: 35%

. 6-4 weeks: 50%

. 4 weeks Departure: 100%

. Please note some resorts come with 100% cancellation policy

. Except in cases where suppliers carry a no-refund policy, notification of this will be given at the time of booking.

. If a deposit has been taken for your booking, the balance will be charged automatically 4 weeks before traveling. This deposit is non-refundable in case of cancellation.

14. I/we understand that European Travel Voucher SL will notify us as soon as possible if any service or product that I/we have requested is not available. Alternative services or products at equal or higher standard may be offered subject to availability but are not obligatory.

15. All product and service descriptions have been approved by the relevant supplier. European Travel Voucher SL is not responsible for inaccurate or misleading service or product descriptions. Products may differ slightly from the images shown although every effort is made to ensure that all product descriptions are as accurate as possible

16. Accommodation special offers exclusively available through European Travel Voucher SL start from £149 per unit per week.

17. I/we understand that every effort will be made to obtain my/our selected destinations and occupation dates.

However it is understood that alternative accommodation and travel arrangements may be offered subject to seasonal availability.

18. I/we acknowledge that European Travel Voucher SL reserves the right to withdraw any of the services at any time.

19. Calls to European Travel Voucher SL may be monitored or recorded for training purposes.

Liability

20. European Travel Voucher SL warrants that it shall use its best endeavours to provide the services with reasonable care and attention and, as far as is possible, will accord to your request.

21. Where European Travel Voucher SL supplies you with any products or services provided by a third party, European Travel Voucher SL will be acting as your representative in connection there with and will use its utmost care in selecting the supplier and ensuring the products or services are provided in accordance with your request.

22. European Travel Voucher SL does not accept liability for any losses or claims arising from any inability to access its website.

23. European Travel Voucher SL shall have no liability to you for any loss, damage, costs, expenses or other claims for compensation arising from requests or instructions supplied by you which are incomplete, incorrect or inaccurate or arising from their late arrival or non-arrival, or any other fault of yours.

24. European Travel Voucher SL may vary these Terms and Conditions from time to time and will notify you of any changes in a timely manner. Notification will be by some or all of the following method:

.Via the European Travel Voucher SL newsletter;

.Via the Website

.Via E-mail

.Via Post